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Delivery & More

Delivery

All art work is shipped via La Poste.

Art work that fits in an envelope will be sent by registered mail.

La Poste Colissimo is used for parcels.

Tracking numbers are emailed to the buyer.

Please note that depending on the country of delivery, tracking might be unreliable.

Border fees, duties, and handling fees may be charged by some countries.

Returns

You will definitely love your artwork but according to European law, you have 14 days to change your mind.*

Three parts to return:

– Please email contact@mdcreations.fr requesting a return and including your order number

– Make sure the pieces are undamaged; package them safely for shipping.

– Once you ship the sturdy envelope/package with insurance and a tracking number, please email the details to contact@mdcreations.fr

It is the buyer’s responsibility to pay for all return shipping and ensure the envelope/package reaches us safely. For your protection, it is vital that you keep your shipping receipt in case the returned pieces are lost or delayed in the mail and you need to claim compensation. Goods are returned at the buyer’s risk.

A refund will be made within 14 days of receipt as long as the piece arrives in its original condition and is undamaged.

*There are no returns on commissions or bespoke pieces.

Artwork Image Rights

MarieAnne MDCreations.fr retains all rights to all art work she creates. This includes the rights of the original art work after purchase.  MarieAnne MDCreations.fr also retains the right to reproductions of any and all art work she creates including after purchase by a buyer.

The buyer has the right to display the art work in her/his home or business but the art work may not be reproduced without written permission from MarieAnne MDCreations.fr.

If the art work in the buyer’s home/ business ends up being reproduced in a magazine or other media MarieAnne MDCreations.fr asks for credit to be given.

 

-For more detailed information please refer to the Terms & Conditions in French

 

More info? Don't hesitate to contact us

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